Privacy Policy

隱私權政策
依據歐盟一般資料保護規範(下稱「GDPR」)第2016/679規則第13與14條
pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”)

Piaggio & C. S.p.A.適用特定承諾,並根據相關隱私權法規仔細處理涉及您的資訊。

Piaggio & C. S.p.A. applies particular commitment and care in processing the information referring to you in accordance with applicable privacy regulations.

 

請仔細閱讀本隱私權政策,以便充分知悉我們的資料保護政策。

Please read this Privacy Policy carefully in order to be fully informed about our data protection policy.

A. 誰會蒐集與處理您的個人資料? Who collect and processes your personal data?

Piaggio & C. S.p.A. (辦公室地址登記於Viale Rinaldo Piaggio, 25, 56025, Pontedera (PI), Italy (下稱「我們」或「資料控管者」)是以資料控管者身分蒐集與處理您個人資料的公司。

Piaggio & C. S.p.A. , with its registered office at Viale Rinaldo Piaggio, 25, 56025, Pontedera (PI), Italy (“we” or the “Data Controller”) is the company that collects and processes your personal data as Data Controller.


B. 誰是我們的集團資料保護官? Who is our DPO?

資料控管者已根據GDPR第37條任命Piaggio集團資料保護官(下稱「集團DPO」);

The Data Controller has appointed a Piaggio Group Data Protection Officer (“Group DPO”) pursuant to Article 37 of the GDPR);

 

您可以隨時透過以下地址與集團DPO聯繫,要求提供與處理您個人資料有關的資訊:

You may, at any time, contact the Group DPO to request information in relation to the processing of your personal data at the following addresses:

 

資料保護官 Data Protection Officer

Viale Piaggio, 25

56025 PONTEDERA (PI)

電子郵件:dpo@piaggio.com

傳真:+39 0587272961

電話:+39 0587272495


C. 我們會處理哪些資料? What data do we process?

視個案決定且限於下述D)提及之目的範圍內,資料控管者會處理以下類別的個人資料:
Depending on the cases and within the limits of the purposes referred to under letter D), the Data Controller processes the following categories of personal data:

 

  • 個人資料(例如:姓名、出生地與出生日期、稅務代碼);

personal data (e.g. name, surname, place and date of birth, tax code );

  • 聯絡資訊(例如:地址、電話號碼、電子郵件);

contact details (e.g. address, telephone number, e-mail);

  • 與契約有關的細節(例如:購買的商品及/或服務) ;

details related to the contract (e.g. products and/or services purchased);

  • 銀行資料;

bank details;

  • 您的肖像。

your image.

 

在您明確同意之前提下,資料控管者僅為了進行客戶服務活動之目的,處理GDPR 第9.1條規定特定類別的個人資料;

Subject to your explicit consent and exclusively for the purpose of carrying out Customer Care activities, the Data Controller may process particular categories of personal data as provided for in Article 9.1 of the GDPR);

 

最後,我們在此告知您,資料控管者僅在您同意之前提下,透過我們的網站(或「網站」)處理那些可用於提供您所要求的線上服務的地理位置資料。將透過彈出式系統請求您的同意。

Finally, we inform you that, through our website (or “Website”) and only with your consent, the Data Controller may process geolocation data useful to provide the services offered online and requested by you. Your consent will be requested via the pop-up system.


D. 我們處理您的個人資料的原因? Why are we processing your personal data?

1提供服務與線上銷售產品 Provision of services and online sale of products

為了在各種情況下銷售產品或提供服務,得處理填寫網站表格時提供的資料,例:

The data provided when filling in the forms on the Website will be processed to allow the sale of products or the provision of services, offered in each instance, such as:

 

  • 回覆對產品與服務資訊資料,或是寄送使用與維護手冊(LUM)的自願性要求;

to respond to voluntary requests for information material on products and services or to send the Use and Maintenance Manual (LUM);

  • 網站提供的產品銷售活動;

for sales activities of products offered on the Website;

  • 處理「試乘」請求;

for handling “test ride” requests;

  • 使您可以存取網站顯示的促銷和優惠;

to give you access to promotions and offers presented on the Website;

  • 接受您加入我們社群及訂閱我們電子報的請求;

to accept your request to participate in our Community and to subscribe to our Newsletter;

  • 為您提供我們客戶服務所需的協助;

to provide you with the assistance requested from our Customer Care service;

  • 讓您參加比賽和抽獎。

to allow you to participate in contests and prize draws.

 

2簽約前活動管理及契約簽署 Pre-contractual activity management and contract execution

為了符合您的要求,以及簽署您與資料控管者之間的契約,我們將利用您的個人資料執行所有必要的簽約前及契約活動。為此,例如,我們可能會與您聯絡,以提醒您契約期限或契約選擇、以您的名義開立發票或其他會計文件。

We will use your personal data to carry out all the pre-contractual and contractual activities necessary to meet your request and for the purposes of the execution of the contract between you and the Data Controller. For this purpose we may, for example, contact you to remind you of contractual deadlines or contractual options, issue invoices or other accounting documents in your name.

 

這些處理目的之法律依據必須遵守您的要求,以及簽署以您為當事人的契約;資料控管者無法在不使用您個人資料的情況下簽訂契約。

The legal basis for these processing purposes is the need to comply with your requests and to execute the contract to which you are a party; it would not be possible for the Data Controller to execute the contract without using your personal data.

 

3. 遵守法律義務 Compliance with legal obligations

為了遵守資料控管者適用之法律義務(例如:稅務、會計、反洗錢),以及按照主管機關和控制機構給予資料控管者之指示,可能會處理您的個人資料。

Your personal data may be processed in order to comply with the legal obligations to which the Data Controller is subject (e.g. tax, accounting, anti-money laundering) and following the instructions given by Authorities and Control Bodies to the Data Controller.

 

此處理目的之法律依據是必須保護資料控管者的合法利益;無法在不使用您個人資料的情況下保護這種合法利益。

The legal basis for this processing purpose is the need to protect a legitimate interest of the Data Controller; the protection of this legitimate interest would not be possible without using your personal data.

 

4. 統計調查 Statistical Surveys

我們將利用您的個人資料進行我們內部的統計調查,此為資料控管者之部分商業行為。所進行的統計調查將僅用於內部報告之目的,以利資料控管者改善其產品與服務,以及更有效地管理其客戶檔案及其營運;在任何情況下,此類統計調查之目的均不在直接執行對客戶的營運和活動(例如行銷活動)。

We will use your personal data to carry out internal statistical surveys as part of the Data Controller’s business activities. The statistical surveys carried out will be used only for internal reporting purposes, in the interest of the Data Controller to improve its products and services and to implement a more effective management of its customer portfolio and its operations; such statistical surveys are not, in any case, aimed at carrying out operations and activities directly towards customers (e.g. marketing campaigns).

 

此處理目的之法律依據是保護資料控管者的合法利益;無法在不使用您個人資料的情況下保護這種合法利益。

The legal basis for this processing purpose is the need to protect a legitimate interest of the Data Controller; the protection of this legitimate interest would not be possible without using your personal data.

 

5召回活動 Recall campaigns

您的個人資料可能用於您所購買車輛的任何召回行為,例如,若發生任何異常情況時,為了確保您的安全及召回車輛的品質。

Your personal data may be used to carry out any recall campaigns on the vehicles purchased by you, for example, in the event of any anomalies and in order to ensure your safety and the quality of the vehicle subject to recall.

 

此處理目的之法律依據是保護資料控管者的合法利益;無法在不使用您個人資料的情況下保護這種合法利益。

The legal basis for the pursuit of this purpose is the protection of the legitimate interest of the Data Controller; the protection of this legitimate interest would not be possible without using your personal data.

 

6. 捍衛資料控管者的權利 Defence of the rights of the Data Controller

若有違反契約或非契約之情形,而有損資料控管者的利益時,我們將使用您的個人資料,在法庭內外捍衛我們權利,例如,如果未在契約約定期限內支付規定總金額,而必須採取可能行動以追償債務時。

We will use your personal data to defend our rights in and out of court in the event of contractual or non-contractual breaches to the detriment of the Data Controller, for example to take possible actions for the recovery of the debt, if this should become necessary due to the non-payment of the sums provided for in the contract within the agreed deadlines.

 

此處理目的之法律依據是必須保護資料控管者的合法利益;無法在不使用您個人資料的情況下保護這種合法利益。

The legal basis for this processing purpose is the need to protect a legitimate interest of the Data Controller; the protection of this legitimate interest would not be possible without using your personal data.

 

7. 類似於已購買產品及/或服務的商業通訊

Commercial communications on products and/or services similar to those purchased

資料控管者可能專門通過您提供的電子郵件地址,向您發送於您已購買產品與服務類似,且您可能有興趣的促銷和優惠(即所謂的「Soft Spam (客製化行銷訊息)」)。事實上,我們認為您可能有興趣收到您曾表現出興趣的產品與服務的優惠,因此,資料控管者宣傳您已購買的類似產品,對資料控管者的業務需求有利。這類目的之聯繫將只會透過電子郵件進行,而在任何情況下都將保證您可以隨時決定不接收這類通訊。

The Data Controller may send you, exclusively through the e-mail address provided by you, promotions and offers on products and services that may be of interest to you and similar to those you have already purchased (so-called Soft Spam). We believe, in fact, that it might be of interest to you to receive advantageous offers relating to products and services for which you have shown interest in the past, as it is of interest to the business needs of the Data Controller to advertise products similar to those purchased by you. Contacts for this purpose will be made only by e-mail, and you will in any case be guaranteed the possibility of deciding at any time not to receive such communications.

 

此處理目的之法律依據是必須保護資料控管者的合法利益;無法在不使用您個人資料的情況下保護這種合法利益。

The legal basis for this processing purpose is the need to protect a legitimate interest of the Data Controller; the protection of this legitimate interest would not be possible without using your personal data.

 

8. 行銷活動 Marketing activities

在您特別同意的情況下,Piaggio & C. S.p.A.或任命為資料處理者的其他Piaggio集團公司(下稱「子公司」)得直接處理您填入線上表格時所提供、我們零售商及經銷商所蒐集或於貿易展覽會與活動期間所蒐集之個人資料 (即,個人詳細資料、聯絡資訊及有關契約簽訂及/或服務要求的資訊),以便以寄送廣告資料(含客製化廣告資料)的方式促銷我們的服務與產品,並且邀請您參與我們的計畫與活動、進行市場研究和調查客戶滿意度,以及改善我們的服務。

Subject to your specific consent, the personal data supplied by you by filling in online forms or collected from our dealers and distributors or during trade fairs and events (i.e. personal details, contact details and those relating to the contract concluded and/or the service requested), may be processed directly by Piaggio & C. S.p.A. or other companies in the Piaggio Group (the “Subsidiaries”), appointed as Data Processors, in order to promote our services and products by sending advertising material, including customised advertising material, and to invite you to our initiatives and events, carry out market research and surveys on customer satisfaction and improve our services.

再者,在徵得您明確且無條件的同意下,我們得出於促銷之目的,將您在Instagram或Facebook帳戶上發布並標注我們社交連結官方標籤的圖像,用於我們的數位通訊中(例如:在我們的社交媒體檔案中分享、發布在我們網站,以及我們用於直接郵寄活動的電子郵件)。

Furthermore, subject to your specific and free consent, images published by you on your Instagram or Facebook accounts and tagged with the official tags of our social channels may, for promotional purposes, be used for our digital communication (such as sharing on our social media profiles, publication on our sites and on our emails used for direct mailing activities).

 

此類處理目的之法律依據是特別向您取得之同意。若您決定不予同意時,將不會因此類目的而處理您的個人資料。

The legal basis for these processing purposes is given by your consent, which will be specifically collected. Should you decide not to give your consent, no processing of your personal data will be carried out in relation to these purposes.

 

在任何情況下,您未表示同意並不會對您與資料控管者之間簽訂的契約造成任何類型的影響,亦不會為您帶來任何負面後果。

In any case, failure to give consent on your part will not have any type of effect on the signing and execution of the contract between you and the Data Controller, nor will there be any negative consequences for you.

 

9. 分析活動 Profiling activities

在您明確同意的前提下,為了分析您的資料並了解您的喜好和習慣,以便提供符合您品味與需求之產品與服務的客製化優惠,資料控管者得直接或透過任命為資料處理者之子公司,處理在線上、貿易展覽會和活動、我們經銷商與零售商所蒐集的您的個人資料。

Subject to your specific consent, the Data Controller may process, directly or through the Subsidiaries, appointed as Data Processors, your personal data collected online, at trade fairs and events and at our distributors and dealers to analyse your data and to know your preferences and habits for a personalised offer of products and services in line with your tastes and needs.

 

僅得在取得明確同意後,始得為前述目的處理您的個人資料。如您未表示同意,將不會影響您與資料控管者之間簽訂的契約,亦不會為您帶來任何負面後果。在任何情況下,您都有權隨時撤回先前已給予的同意。

The processing of your personal data for the above purposes will be carried out only after specific consent has been obtained. Failure to give consent will not affect the signing and execution of the contract between you and the Data Controller, nor will there be any negative consequences for you. 

You will, in any case, have the right to revoke the consent previously given at any time.


E. 需要哪些資料? What data is required?

未提供前述D)第123點所處理之資料,將無法購買我們產品與使用我們服務,而未提供前述D)第7點目的所述之資料,將無法收到類似於您已獲得之我們服務與產品的相關廣告資料。

Failure to provide the data processed for the purposes referred to in letter D) no. 1., 2., 3., will make it impossible to purchase our products and use our services, while the failure to provide the data for the purposes referred to in letter D) no. 7. will make it impossible to receive advertising material about our services and products similar to those already acquired by you.

 

若您未同意,為前述D)第89點之目的處理您的個人資料,將無法收到有關我們服務與產品以及更新我們所籌辦的活動和計畫的廣告資料(含客製化資料)。

Failure to give your consent for the processing of your data for the purposes under letter D) 8. and 9., will make it impossible to receive advertising material, including personalised material, on our services and products and to be updated on events and initiatives organised by us.


F. 何時需要您的同意? When is your consent required?

在前述D)第89點所述的目的下,處理您個人資料之所有情況,都需要您明確的同意。

Your specific consent will be required in all cases of processing of your Personal Data for the purposes specified in letter D) no. 8 and 9.

我們提醒您,您可以隨時撤銷已給予的同意。

We remind you that any consent given by you will be revocable at any time.


G. 會將您的資料傳送給誰?Who are your data communicated to?

在前述D)規定目的之限制下,可將您的個人資料傳送給以下屬於GDPR第28條資料處理者之各類指派人員(若必要):

Within the limits of the purposes set out in letter D), your personal data may be communicated to the following categories of persons appointed, if necessary, as Data Processors pursuant to Article 28 of the GDPR:

  • 子公司;

Subsidiaries

  • Piaggio集團零售商及/或經銷商;

Piaggio group dealers and/or distributors;

  • IT系統和網站管理之服務提供商;

service providers for the management of IT systems and the Website;

  • 法律、會計與稅務諮詢服務提供者;

providers of legal, accounting and tax consulting services;

  • 資料控管者用於提供所需服務的公司;

company used by the Data Controller to provide the requested service;

  • 款項管理之銀行及其他金融機構;

banks and other financial institutions for the management of payments;

  • 監督與控管機關和組織,以及具有公共性質功能的一般公共或私人實體;

supervisory and control authorities and bodies, and in general public or private entities with functions of a public nature;

 

您可前往資料控管者的登記辦公室地址,或利用前述B)所示方式聯絡集團DPO,要求您個人資料可能傳送對象之完整更新清單。

You can request a complete updated list of the parties to whom your personal data may be communicated by going to the registered office of the Data Controller or by contacting the Group DPO at the references indicated in letter B).

在其各自職權範圍內,依據GDPR第29條授權處理個人資料之資料控管者員工、受任或受管理的勞工及合作者將可能知悉您的個人資料。

Your personal data may come to the knowledge, within the limits of their respective remits, of employees, posted or administered workers and collaborators of the Data Controller who will act as persons authorised to process them in accordance with Article 29 of the GDPR.

 

您的個人資料將不會被揭露。

Your personal data will not be disclosed.


H. 您的資料是否會移轉到非歐盟國家? Is your data transferred to a non-EU country?

您的個人資料可能被移轉給成立於非歐盟國家的子公司。

在依GDPR第45條判定的適當性,或採用並簽訂歐盟委員會標準契約條款,規範相關資料控管者與子公司之間關係的基礎下,這項移轉之實施將符合適用法律規定之保證。

只要簡單地利用前述B)資訊提出要求,您即可獲得有關您個人資料移轉的更多資訊。

Your personal data may be transferred to a Subsidiary established in a non-EU country. 

The transfer will take place in compliance with the guarantees provided by the applicable legislation, on the basis of an decision on appropriateness pursuant to Article 45 of the GDPR or the adoption and signing of standard contractual clauses approved by the EU Commission in the regulation of the relationship between the Data Controllers and the Subsidiaries involved.

By simply requesting the references in letter B), you can receive more information on the transfer of your personal data.


I. 我們的客戶關係管理  Our CRM

Piaggio & C. S.p.A. 透過位於義大利的伺服器管理客戶關係管理(或稱「CRM」)系統。Piaggio & C. S.p.a.及子公司按照前述D)規定的方式及目的(包括透過其零售商和經銷商)蒐集關於您的所有資料,將移轉到CRM系統。

Piaggio & C. S.p.A. manages the Customer Relationship Management (or “CRM”) system through servers located in Italy. All your data collected by Piaggio & C. S.p.a. in the manner and for the purposes set out in letter D. above and by the subsidiaries, including through their dealers and distributors, is transferred to the CRM system.

 

Piaggio & C. S.p.A.得為統計之目的,或在您同意下,為行銷及/或分析之目的,處理CRM系統內含之您的個人資料。

Your personal data contained in the CRM system may be processed by Piaggio & C. S.p.A. in aggregate form for statistical purposes and, with your consent, for marketing and/or profiling purposes.

 

為了執行Piaggio集團的廣告/行銷活動,我們將以資料控管者身份處理CRM系統內關於您的個人資料,若有必要,將任命資料處理者作為您的個人資料接收者,用以管理當地市場的行銷活動。

In order to carry out advertising/marketing campaigns for the Piaggio Group, we will process your personal data contained in the CRM system as Data Controller and will, if necessary, appoint Data Processors to whom your data will be communicated for the local management of marketing campaigns.

Piaggio & C. S.p.A.向您保證,其已實施所有必要的安全措施,保障CRM系統內含您個人資料的完整性。

Piaggio & C. S.p.A. guarantees to you that it has implemented all the necessary security measures to guarantee the integrity of your data contained in the CRM system.


J.  我們如何處理您的資料? How do we process your data?

無論是否使用電子工具,我們皆會依照正確性、合法性及遵守GDPR第5條所有原則來處理您的個人資料。

在您的同意下,出於分析目的之分析活動會針對您的品味與偏好進行,將始終包含人力介入,並絕不會以完全自動化的方式進行。

將採取適當措施保障您個人資料的安全性和機密性,其中包括防止揭露、未經授權存取、變更和遺失處理過的資訊。

We will process your personal data with correctness, lawfulness and in compliance with all the principles set out in Article 5 of GDPR, with and without the use of electronic tools. 

The activities of analysis of your tastes and preferences which, with your consent, may be carried out for profiling purposes, will always involve human intervention and will never take place in an exclusively automated manner.

The security and confidentiality of your personal data will be guaranteed by taking appropriate measures to prevent, among other things, disclosure, unauthorised access, alteration and loss of information processed.


K. 我們將保留您的資料多久? How long do we keep your data?

為了適時滿足您的要求、履行所有人適用之法律義務,以及為尋求符合前述D)和以下摘要表所述蒐集目的,而嚴格必要規範之任何個案,將專門保存您的個人資料

Your personal data will be kept exclusively for the time necessary to satisfy your request, to fulfil the legal obligations to which the Owner is subject and in any case for what is strictly necessary to pursue the purposes for which they were collected in accordance with letter D. above, as well as the following summary table

 

我們在此通知您,在任何情況下,若您在前述期間屆滿時撤回同意,我們將自我們的資料庫內刪除或匿名提及您的所有資訊。

We inform you that, in case of revocation of your consent and, in any case, on the expiry of the above mentioned terms, we will delete or anonymise from our archives all the information referring to you.


L. 您有哪些權利? What are your rights?

僅利用前述B)資訊提出要求,您即可以行使GDPR第15至22條的權利。

特別是,您得要求資料控管者存取有關您的資料、修改及/或刪除這些資料,並且於GDPR第18條所述情況下限制其處理。

您得隨時以GDPR第21條規定的方式,對處理您個人資料、收到關於您的資訊、及/或將其轉送給其他資料控管者的行為提出異議。

By simply communicating the references indicated in letter B), you can exercise your rights under Articles 15 to 22 of GDPR. 

In particular, you may ask the Data Controller to access the data concerning you, to modify and/or delete them, as well as to limit the processing in the cases referred to in Article 18 of the GDPR. 

In the manner specified in Article 21 of the GDPR, you may, at any time, object to the processing of your personal data and receive the information referring to you and/or have it transmitted to another Data Controller.

 

此外,我們提醒您,您得始終以同樣容易的方式撤回已給予的任何同意。

We remind you, moreover, that any consent given will always be revocable as easily as it was granted.

 

在任何情況下,資料控管者最晚將在行使權利後一個月內,提供您要求的所有資訊及/或對於為了滿足您要求而採取的行動進行通知,不得不當延遲。

The Data Controller will, without undue delay and, in any case, at the latest within one month from the exercise of the right, provide you with all the information requested and/or communicate the actions taken in order to satisfy your request.

 

只有在明顯未有根據或過多要求及重覆的情況下,資料控管者才會要求您分攤合理費用或是拒絕滿足您的請求。

Exclusively in the event of manifestly unfounded or excessive requests, as well as due to their repetitiveness, the Data Controller may charge you a reasonable expense contribution or deny the satisfaction of your request.

 

最後,我們通知您,若您行使前述任何權利,為了確認您的身份,可能會要求您提供特定資訊。

Finally, we inform you that if you exercise any of the above rights, you may be asked to provide certain information necessary to confirm your identity.


M. 您可以向誰提出申訴? Who can you contact in order to lodge a complaint?

如果您認為我們的處理行為違反了GDPR的規定,您可以向資料保護主管機關(https://www.garanteprivacy.it/home/modulistica-e-servizi-online/reclamo),或是向您慣常住所、工作或聲稱發生違規之地的歐盟會員國資料保護辦公室提出申訴。

If, for example, you believe that our processing breaches the provisions of the GDPR, you may complain to the Data Protection Authority (https://www.garanteprivacy.it/home/modulistica-e-servizi-online/reclamo) or to the Office for Data Protection of the Member State where you habitually reside, work or the place where the alleged breach has occurred.


N. 更新 Updating

考量到個人資料處理相關法律可能會更新,資料控管者得隨時修改及/或更新本隱私權政策。

將以電子郵件通知您這些若與您相關的變更,並且,在任何情況下,於通知時或在網站和子公司網站發布隱私權政策修改版時,即發生約束力。

為了隨時知悉您的個人資料將會被如何處理,您可隨時造訪網站及Piaggio集團所屬公司網站中之隱私權條款部分。

Also taking into account possible updates of the regulations regarding the processing of personal data, this Privacy Policy may be modified and/or updated by the Data Controller at any time. 

The changes made, if relevant, will be notified to you by e-mail and will in any case be binding from the moment of their communication or from the publication of the revised Privacy Policy on the Website and on the websites of the Subsidiaries. 

In order to always remain informed about how your personal information will be processed, all you need to do is access the Privacy section of the Website and the websites of companies belonging to the Piaggio Group.

COOKIES POLICY


Information on the use of cookies


We hereby inform you that Piaggio uses “cookies” to make the web browsing experience better for all Users who visit the Website.
A cookie is a small file that the Website transfers to the User’s browser, where they are stored to be retransmitted to the Website at the next visit by the same User.
The cookies are used for different purposes such as: running computer authentication, session tracking, storing information about specific configurations of users accessing the server.
Cookies allow the Website to remember User’s data for the length of the visit or the next visits, allowing the User to browse between pages efficiently, storing the User’s preferences, and allowing the User to interact with social networks such as Facebook, Google+, Instagram and to offer Google Maps’ services.
In all cases, visitors’ data is processed in an anonymous, aggregate and impermanent manner, and will not be used for the transmission of personal data or to send personalised advertising, nor are the systems used for tracking and profiling the User.
We hereby inform you that some operations cannot be carried out without the use of cookies (“technical cookies”), which in some cases are technically essential.
Cookies may also be used to store the login data of the User and therefore automatically recognise the User (making it unnecessary to login every time the User accesses the Website).
Data is processed with the aid of electronic or in any case automated, computerised or telematic devices, using approaches strictly connected to the purposes indicated above and, in any case, to ensure the security and confidentiality of the data.
According to current legislation in Italy, express consent is not always required for the use of cookies. In particular, so-called "technical" cookies, i.e. those used for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or as strictly necessary to provide a service explicitly requested by the user, do not require such consent. These are, in other words, cookies essential for the functioning of the website or necessary to perform tasks requested by the user.
Technical cookies
The Italian Authority for the Protection of Personal Data considers the following cookies as technical cookies, which do not require consent for their use:
“analytics cookies” when used directly by the website operator to collect information, in aggregate form, on the number of users and how they visit the website,
browsing or session cookies (to login, to make a purchase, etc.),
functionality cookies, which allow the user to browse according to a set of selected criteria (for example, language, the products selected for purchase) in order to improve the service rendered to the same.
Profiling cookies
On the other hand, consent is required for so-called profiling cookies, i.e. those aimed at creating profiles concerning the user and used in order to send advertising messages in line with the preferences demonstrated by the same while surfing the internet.
Third party cookies
While browsing on the Website, the User may also receive cookies from different websites or web servers (" third-party cookie) that may include some elements (e.g. images, maps, sounds, specific links to pages on other domains) on the website that the User is visiting. These cookies are set by a website other than the one currently being visited.
Blocking cookies
Users can select which cookies to allow through the appropriate procedure provided below, as well as authorise, block or delete (in whole or in part) cookies through specific functions of their browser: nevertheless, in the event that all or some cookies are disabled, it is possible that the website will not be accessible or that some services or certain functions of the website are not available or are not working properly and/or users could be forced to change or manually enter certain information or preferences each time they visit the website.
If you want to modify your cookie settings, brief instructions are provided below on how to do this in the four most popular browsers:
Microsoft Internet Explorer
Click the 'Tools' icon in the upper right corner and select 'Internet Options'. In the pop-up window select 'Privacy'. Here you can adjust your cookie settings.
Google Chrome
Click the 'wrench' icon in the upper right corner and select 'Settings'. Then select ‘Under the hood’ and change the settings in the 'Privacy' section.
Mozilla Firefox
From the pull-down menu in the upper left corner, select 'Options'. In the pop-up window select 'Privacy'. Here you can adjust your cookie settings.
Safari
From the pull-down menu in the upper right corner, select 'Preferences'. Select 'Security' and here you can adjust the settings of your cookies.
As already envisaged in the banner that appears immediately when first visiting the website, consent to the use of all cookies can be provided by users by selecting the virtual acceptance button (e.g. an OK, a tick, etc.) or by continuing to browse the website (e.g. ignoring the banner/pop-up and performing further operations). Users will also have free access to the extended disclosure link, complete with all cookie information (description, purpose and storage), in which the website visitor will be able to provide consent only for certain categories of cookies.
Types of cookies
To ensure proper cookie management, as well as conscious consent to their use or otherwise, a summary is provided below of the different categories of cookies.
1) Technical cookies
These cookies are essential for the proper functioning of the Website. These cookies include the ones that allow the User to be remembered when they browse to the Website during a session or, if required, from one session to the next. Some requested services cannot be provided without this type of cookies.
These cookies are not used for other purposes and are usually installed by the owner or operator of the Website. They can be divided into browsing cookies or session cookies, which guarantee the normal browsing and the use of a Website (e.g. making it possible to make a purchase or login to access restricted areas); analytics cookies, which are similar to technical cookies when used directly by the website operator to collect information, in aggregate form, on the number of users and how they visit the website; functionality cookies, which allow the User to browse according to a set of selected criteria (for example, language, the products selected for purchase) in order to improve the service offered to the User.
The prior consent of the user is not required to install these cookies although the obligation remains to provide notice pursuant to Article 13 of the Act; the operator of the Website can provide this notice in the manner it deems most appropriate.
The technical cookies used by the website are listed below:
Session cookies:
cookie name
Description
cookie name
Description
JSESSIONID
Generated when the HTTP user session is created and maintained for the duration of the session
JSSCounter
Counter that tracks the number of pages visited in the survey undertaken each quarter on piaggiogroup.com
has_js
Helps the site to verify the javascript functionality of the browser
__utmc
Used by Google Analytics; it is the numeric hash of the account (e.g. 53891381). For further information refer to the Google Privacy Policy and the Google Cookie Policy.
Permanent cookies:
cookie name
Description
cookie name
Description
__utmz
Used by Google Analytics; tracks the following information: numeric hash account data, access time, specific information on access, number of occurrences, keywords, origin and country. Valid for six months.
__utmt
Used by Google Analytics to optimise the transmission of data on high-traffic sites; used for performance purposes. Valid for 10 minutes.
__utmb
Used by Google Analytics; tracks the following information: numeric hash account data, access time, some login information. Valid for half an hour.
__utma
Used by Google Analytics; tracks the following information: numeric hash account data, random number, access time, number of occurrences. Valid for two years.
JSSfeedback
This is the cookie for users who have pressed the "feedback" button in the quarterly survey on piaggiogroup.com.
surveynameNo
Name of the unique cookie based on the title of the survey that appears quarterly on piaggiogroup.com. It is a counter to measure the number of times a user has selected the "no" button in the survey.
surveynameYes
Name of the unique cookie based on the title of the survey that appears quarterly on piaggiogroup.com. It is a counter to measure if a user has selected the “yes" button in the survey.
privacycookie
Name of the cookie that tracks whether or not the user has acknowledged the cookie policy, as described on the notice that appears on the user's first visit to the site. Duration: one year.
SESS<xyx>
Technical cookie managed by the CMS, uniquely instantiated for each anonymous user of the site. Duration: one month
session_api_session
Generates a random number when you start to use the site and is essential to allow the site to work properly. Duration: one month
2) Profiling cookies
Profiling cookies are designed to create profiles about the Users and are used to send advertising messages in line with the preferences expressed by the User during browsing. These cookies are used to present the best content to the users according to their interests. These types of cookies can be used to display targeted advertisements or to limit the number of times an advertisement is shown. Given the considerable invasion of users’ private lives that these devices can involve, Italian and European legislation requires the User to be properly informed on the use of these cookies and to grant valid consent.
Profiling cookies require prior informed consent from the user, pursuant to Article 23 of Legislative Decree 196/2003. This Website obtains this consent in the forms provided for by the Regulations, using the banner that appears on the first visit and the extended disclosure that allows the user to grant or deny the relevant consent.
3) Third-party cookies
While browsing the website, users may also receive cookies of different websites or web servers (third-party cookies) on their terminals: this happens because there may be elements on the website such as images, maps, sounds or specific links to the web pages of other domains that reside on servers other than that hosting the requested web page. These cookies are directly set by the operators of websites or servers other than the Website.
This Website is not using third-party profiling cookies and therefore it is not necessary to obtain the user's explicit consent.